Privacy, Cookies & GDPR
THE UK GENERAL DATA PROTECTION REGULATIONS (UK GDPR) AND THE DATA PROTECTION ACT 2018
RF and WWL (and its subsidiary companies) makes every effort to comply with the principles of the UK General Data Protection Regulations and the Data Protection Act 2018.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
We collect information about you when you register with us, book a visit, event or place an order via the website or telephone. We also collect information when you voluntarily sign up for our newsletter, complete customer surveys, provide feedback or participate in competitions. Website information is collected using cookies.
HOW WILL WE USE THE INFORMATION ABOUT YOU?
We collect information about you to process your orders and bookings, manage your account, process your applications and, if you agree, to email you about other products, services and promotions we think may be of interest to you.
We use the information collected from the website to improve the way we deliver information online.
The use of your information may involve sharing the information with employees, contractors, agents and professional advisors of RF and WWL, fraud prevention agencies, and other carefully selected organisations. Written agreement exists between RF and WWL and such parties that there must be no further disclosure of such personal data or usage for direct marketing by those organisations unless you consent.
We would like to send you information about products, subscriptions, memberships and other opportunities. If you have consented to receive marketing you may opt-out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or from giving your information to any third parties as detailed above.
If you no longer wish to be contacted for marketing purposes, please click on the unsubscribe link in any marketing email received.
ACCESS TO YOUR INFORMATION AND CORRECTION
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your information please email or write to us at the following address:
Data Protection Officer
c/o The Archives
We may ask you to verify your identity before supplying the information. Acceptable forms of ID include:
- Photocard driver’s licence
We want to make sure your personal information is accurate and up to date, you may ask us to correct or remove information you may think is inaccurate.
If subsequently, you make a data protection instruction to RF and WWL which contradicts a previous instruction (or instructions), then RF and WWL will follow your most recent instruction.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. It may also be used to optimise your experience on our website.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
We also use Google Analytics to collect information about how users use our site. We use the information to compile reports and to help us improve the site. The cookies collect information, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. Find out how you can opt-out of Google Analytics here.
LINKS TO THIRD PARTY WEBSITES
RF and WWL holds your personal data in accordance with the security provisions of the UK Data Protection legislation. We use industry standard Secure Server Software (SSL) for your transactions with us. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read as the information travels over the internet.
NOTIFICATION OF CHANGES
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